Yesterday there were 14 (and counting) excellent comments on my post about what I wish recruiters knew. Most of them were from recruiters and all of them were thoughtful. Its obviously a sore spot for lots of folks, which seems to stem from misunderstandings about the roles. I’ll follow-up on various points in different posts but I wanted to highlight one specific issue – having a recruiter follow-up.
My frustration was that I would get no e-mail reply or returned phone call from most of the 30 recruiters that I had initiated a relationship with. It was so frustrating and not what I expected from people who I thought were in the people business. It didn’t help that in my last job I was high enough up that I always got replies from everyone… and now I was less than a nobody. Poor more salt in my wound, please!
What do the recruiters have to say about the follow-up? Here are 4 quotes from the comments yesterday:
Carl Chapman, Executive Restaurant Recruiter: The fact is that they do have a follow-up system. You see there are three piles – Can use right away, maybe later, and Canâ€™t Help. The canâ€™t help pile is the circular file…
Harry Joiner, the Marketing Headhunter: I liken being a busy recruiter to being a triage nurse in an emergency room: Itâ€™s tough to be the one to decide who gets treated and who dies in the waiting room, but thatâ€™s my job.
Lucas Arnold, People Driven Solutions: “I think i am looking at it from the wrong way from the jobseeker…” (Jason comment: I hope that recruiters never stop looking at it from the jobseeker perspective. I’m not sure what expert recruiter and Big Biller Bill Vick has to say about this, as his emphasis is teaching recruiters to be more successful than they can imagine, but I hope that there is some emphasis on developing long-term relationships with candidates.)
Harry’s analogy (the triage nurse) helps me get it best. But it sure sucks when you are the one that gets neglected. So, here’s an excellent example of follow-up that I saw from Harry after I e-mailed him. Its an auto-responder. Note the content of this e-mail is much more than just “I’ll get back to you when I can”… check this out (I’m only linking out to one link, because it is awesome):
Thanks for your email. I will respond to it shortly.
Please Double-Click here to Download my vCard:
… then forward this email to a talented colleague.
As seen in the WSJ’s “Career Journal Online”
NEW for Candidates: www.28-Job-Search-Tips.com
28 Job Search Tips? He is already doing what I wrote yesterday… if I wanted to work with Harry (I’m not a marketer) then I could read his blog and see his tips… awesome! He is sharing relevent tools, techniques and information to help me understand “where we go from here.” Kudos Harry, for having this in place already! And its in an auto-responder, so everyone that e-mails him gets it!