Nick Corcodilos (Ask The Headhunter) wrote this post: Can I trust Glassdoor reviews? It has been travelling around the internet quite a bit since he posted it yesterday. Nick’s answer is awesome, so I’ll let you spend most of your time reading his answer (and the comments there). The comments I’ve seen from recruiters is that they aren’t buying the value of advertising on Glassdoor (although I’m sure plenty of companies/recruiters are). They are talking about the difference between a user-generated feedback and review site, which can be valuable, and the old-fashioned, cliche job board model… and the disconnect between the two.
So here’s my good, bad and ugly:
I think it’s awesome that people can come and leave reviews on companies that I’m interested in. The information you can learn from the reviews can go broad and deep.
People will lie. We see it on all of the review sites. Giving someone the ability to leave something anonymously, without accountability, will empower the honest people to write the truth… but not everyone has honest and integrity. Some people will be vindictive, or exaggerate (for better or worse).
Apparently, some company employees are misrepresenting their companies with too much positive, to try and squash a negative. Blatant lying that companies do, just to have a more positive company or a better rating in Glassdoor is not just bad, it’s ugly. It’s gaming the system, and I’m sure Glassdoor programmers have thought long and hard about how to give freedom but control the lies.
So that’s it from me. Check out what Nick and his commentors have to say: Can I trust Glassdoor reviews?