Note – we are having a branding contest. And it’s exciting! You can read the first five posts here (Introduction, Q&A, Brand Issues, Education Factor and Tag Lines), and if you want to participate, submit your entries here!
I met Heather Gardner online, at the MyLinkedInPowerForum Yahoo! Group. We picked up a discussion outside of MLPF and have begun networking and nurturing a professional relationship. I’ll warn you now, Heather is different. She is not the typical headhunter that you hear about (the one that everyone complains about). I’m not sure how many recruiters would respond the way she has, but this is clearly an example of the type of recruiter you want in your corner.
What bugs you about candidates?
As a professional recruiter, I am nothing without my candidates. Candidates NEVER bug me. I would not be successful in my job without good solid candidates.
What do you wish candidates knew about your job?
Recently Iâ€™ve had a few candidates say to me â€œjust send my resume over and see what happens.â€ I am not in the business of resume pushing. My primary focus is to develop a professional relationship with my candidate so that I know more about their career ambitions, job requirements and what will motivate then in their next position.
The flip side of this is making sure that I send the â€œperfectâ€™â€ candidate to my client for their open position, not just a resume. Sometimes candidates may not realize that itâ€™s my job to keep in contact with them over the life of their career. Even if I was not the recruiter to place them at their current company. Just because their job search is over for now, doesnâ€™t mean my job as their recruiter is. I always want to be able to contact you with a great career opportunity in the future regardless of where you are. Building long term professional relationships is my focus.
What do you wish candidates understood better about the job search process?
Searching for that â€œperfectâ€ job can be time consuming. An active job search is a full time job in itself! Depending on the candidateâ€™s working status, it can be a frustrating experience for them. Itâ€™s far too easy to get discouraged and impatient at times.
For the unemployed job seeker it can be an anxious process of finding that needed job. Working with a full service staffing company actually expands a candidateâ€™s search efforts, without having to do much more than they are already doing in their job search process, giving their resume more visibility. With locations throughout the US. I can refer such candidates to a local branch to better assist with ready opportunities while they continue to search for the right long term position. I have had several candidates start on a contract assignment through a branch for one of our clients and then end up getting hired on by the company. Itâ€™s a win for everyone!
I also want to encourage job seekers to have patience with the job search process. There are so many new job search tools. JibberJobber is one of the latest tools out there that can really help out the active job seeker.
I understand your client is the company that has a position open. Can you help me, as a candidate, understand where I fit in?
As the candidate you are also my client. Just as I would qualify the needs of the company with the open position, I need to qualify you as the candidate. I need to know what you are looking for in your next position and see if itâ€™s in line with what the hiring manager is looking for. Iâ€™m like a professional match maker.
Often times, you as my former candidate, become the hiring manager with an open position for me to fill. I canâ€™t tell you how many times it cycles like that. As long as Iâ€™ve done my job well as a recruiter, you will call me first with your open headcount needs.
Iâ€™ve heard tons of horror stories about recruiters who forget their customer service manners and mistreat the candidate. Thatâ€™s a foolish, short sighted approach. I would not be nearly as successful if I didnâ€™t treat my candidates as clients and provide you with the same level of good customer service.
Different, right? Part II is tomorrow… stay tuned!