At minute 2:35 she says “… so we need a personal equivalent to a customer relationship management program. My favorite is JibberJobber.” Here’s an image (video below):
Yippee! We agree!
Check out the video, and take notes – Cat includes a lot of gems in the four minutes. You might know a lot of it, but are you doing it? Take notes, then see what opportunities you have for improvement.
Here’s the video from YouTube… you can go to Cat’s post to comment or tweet 🙂